eToro – Forex Trading Forum

[jakestephens5687]

ok so i JUST opened a REAL account the other day. i placed one trade about an hour ago that i closed for a 7% profit. so i go to enter another trade, and the platform freezes. it stays like that a few minutes, so i close out. well, when i open the platform a few SECONDS later, $100 (of my real money is gone!!!) all thats left is the several dollars that i made off the one trade i made. This is B.S.!!!!! I want my money! NOW!!!

[Patrick]

I think your stop loss was triggered.

[harelei]

Oh ouch! That's a shame. Mine too, only it was the demo account. No reply from eToro support either...And right now, I'm watching the trade go right through the take profit on my trade (wish it was real money!) So, can someone explain what 'loss was triggered' means please? Thanks.

[Tropezienne]

Hi there - there is an excellent explantion of Stop Loss and Take Profit on the eToro Guide (access this via the 'HELP' tab at the bottom of your trading platform.

For you convenience, here is the text - there is also an animation on the Guide so it is still worth a visit.

Setting Trade Limits:

Stop Loss allows you to set a specific lower price limit to your trade in order to help you minimize losses in case the market moves in ways opposite of those you expected.

For example, if you traded the EUR against the USD for an amount of $25 at a rate of 1.4430, you could limit your maximum potential loss by setting a Stop Loss at $12.5. This means that if you were dead wrong and the EUR/USD drops to 1.4418 instead of going up, eToro’s trading platform would automatically close your trade at 1.4418 and try not to let you lose more than 12.5$ .

Stop Loss is useful if you don't want to sit in front of your monitor all day worried that you will lose your entire trade amount (per trade of course). You can simply set a Stop Loss before opening a trade in order to determine how much you are willing to lose.

Take Profit allows you to set a specific upper limit price that when reached will trigger your trade to be closed automatically.

For example, if you traded the EUR against the USD for an amount of $25 at a rate of 1.4430, you could limit your maximum potential profit by setting a Take Profit at $50. This means that if your trade was a success and the EUR/USD climbed to 1.4480, eToro’s trading platform would automatically close your trade at 1.4480 and you have gained a profit of $50.

[steph3466]

its got nothing to do with stop loss or anything like that. i clicked the open trade button but the platform froze. i closed it out, opened it back up and there were no open trades, just an account balace of a hundred dollars less than what i started with.

[Pastor1]

Think you gotr company in this. I had the same experience yesterday.
On my first real trade, I opened trade and after making a few units, I wanted to run out.
On close, I found my total balance wasnt looking like somebody who made some money. My capital plunged.
So either way, it's hard to make money here?
I need some explaining

[Admin-Support]

Hello,
Please read about spreads on the "how to trade" section.
Spreads are the difference between the buy/sell prices, that is the reason you got confused.
Regards,

[benuty]

ok so i JUST opened a REAL account the other day. when i placed a trade about and i closed it at a profit. The profit is not added to my money buit taking out of my money
Forum Newbie

[Admin-Support]

You are welcome to contact the support team with specific questions regarding trades. If you send them the date and time they will answer specifically.

What usually happens in such cases is that the price changes the moment you close the trade, therefore in the second it takes to close the position (unless you are using one-click trading) you may return to a point your profit is equal to your spread.
Regards,