eToro – Forex Trading Forum

[cashnet]

Hi everyone,

I just requested a withdrawal yesterday via PayPal, I will keep you informed and let you know when I receive it.

This should let you know if this company can be trusted or not.

Cheers,

Malcolm
username: cashnet

[321adam]

I've tried to send a withdrawal request by fax yesterday and got the following message:
Error at the end of send phase!

I've tried to send a withdrawal request by fax again today and got the following message:
Error at the end of send phase!

I've tried to send a withdrawal request by email to accounting@etoro.com today and got the following message:
The e-mail message could not be delivered because the user's mailfolder is full.

Well, what shall I say? Is this company another SCAM?

:shock:

[Admin-Support]

Dear Adam123,

Thank you for your post.
We would be happy if you specify your email address or username so that we could provide you with assistance you need,Our support team is available 18 a day, 5 days a week.
you can contact via live chat on the site or directly from the platform.
In addition, you Call us from these countries, free of charge

Australia 1-800-185-506
Canada 1-866-922-0433
United Kingdom 080-101-1395
United States 1-866-350-0881
International: + 357 25 025046

And:
Fax: + 44 203 031 1342
Email: support@etoro.com

Our support team is available right now and you can call them instantly when you read this post. We will be happy to assist you with any problem regarding the cash out process.

Regards,

The eToro support team

[321adam]

Thanks for your response.
As I mentioned on my post above, it has not been possible to reach you.
Neither by email (accounting@etoro.com) nor by fax (+ 44 203 031 1342) as according to instructions on your Withdrawal Request Form.

The only way to send you the Withdrawal Request Form along with copy of the Passport + copy of the Credit Card + copy of the recent utility bill files was by sending them all through your contact platform.
But then I had to send them three times in a row because your contact platform only accepts two files attached at a time and the required documents comprised six files.

I've got today an acknowledgement of my withdrawal request by email.
I'll let you know if and when I get my funds.

Regards

[321adam]

Just to confirm that the requested funds have been transferred to my Credit Card account.

With thanks and regards,
Adam