eToro – Forex Trading Forum

[xtafdms]

I can not deposits to my account with Paypal and credit card !I had tried many times.but all failed.the system always make a mistake!
Whom with me have the same situation .

[FAQ-Admin]

Dear xtafdms,

There are many reasons for which your deposit may have been unsuccessful. Please read the deposit instructions carefully: http://www.etoro.com/retailfx/funding-account.aspx

Make sure that your payment info is accurate before you submit it.

If you still encounter problems with your deposit, please contact our support team immediately either by phone or by chat so they can go over your deposit with you.

http://www.etoro.com/about/contact.aspx

Happy trading,

[xtafdms]

I am in strict accordance with the method deposits inside.

http://www.etoro.com/retailfx/funding-account.aspx

I tried many times, But have failed.I send a lot of E-mail to etoro

customer service.But all Have not been answered.I also sent a E-mail to

PAYPAL. They said I was a normal account, It may be setting of the

etoro platform for a problem.

Below is the responses E-mail of PAYPAL:

Dear zhang xxxx:

Thank you for your letter, I am pleased to have the opportunity to help you.

Understand that you want to use PayPal to pay a sum of money. After viewing your account is a normal state, you can be normal payment. Your payment in a record amount of $ 50.00
USD payment try, but not yet complete.


In this regard, there may be receivable, accounts or sites set up there is a problem. We recommend that you contact the merchant inquiries, or other direct links to PayPal so that we find the crux of the problem faster and
Solution.

Thank you again for your use of our services. If you have any questions, please contact us.

Sincerely,
Eason
PayPal
Copyright © 1999-2007 PayPal. All rights reserved.
Consumer Tips - PayPal Pte.
Ltd. PayPal stored value of the tool holder, does not require the approval of the Monetary Authority of Singapore. Recommend the use of the former first read carefully the terms and conditions.

[FAQ-Admin]

Dear xtafdms,

The most effective way to solve your problem is to chat with our support in our live chat (or call us toll free) so that they can help you as you're making your deposit, and oversee the process on our side as well. Otherwise we really have no way of knowing what went wrong with your deposit.

Happy trading,