eToro – Forex Trading Forum

[felixdog]

Hi all, None of the charts are loading, is this a temporary glich or may something be wrong my end.

[AntiqMarko]

me too :(

[vardarski4]

3rd day without chart. GIVE US SOME CHARTS eToro!!!!!!!!!!!!!! No response from the admins. NADA! this sux, man.

[Macedon]

NO CHARTS, NO GLORY !!!

eDONKEY

[usmpsgt]

I'm glad I only have a practive account here. Three days of no charts and no response by the admins? There is no way I'll put real money here now.

[felixdog]

Yes I agree, I am also on a practise account and was considering opening a real account, but given the speed they are dealing with the problem i have doubts about etoro. Is it that they just don't care. are there any real account holders out there because they are not making very much noise about this. Ok you can use other charts but its a b****** nightmare especially when you are learning. Come on Etoro get your act together.

[mibsrilanka]

Yep Same here What the Hell Happend..?

[pmi2908]

Same here, practice account and no charts.
there shoult be a better forex trader out there.
any sugestions?

[AntiqMarko]

I got information from support, that they doing upgrading of charts, ok, but 3 days? Why they don´t do it at the weekends, when markets are closed?

[AntiqMarko]

Heuréka! Charts working, but history don´t work now :D

[Admin-Support]

Hello All,
As stated in one of the previous replies, eToro has been upgrading its charts to provide better service to traders.
During the past few months eToro has made a giant leap in charting, those of you who have been here long enough to see the upgrades can try and remember what the charts looked like then and appreciate the extensive charting options which are available now.

The process is long and continuous, and we are constantly upgrading and fixing the charting system. Once we spot an error we immediately take every action to solve it as quick as possible and offer our real money traders the best solution for the problem.
Since the virtual money system is treated only after we finished making sure the real money system is error free (quite reasonable when you think of it) it may take some time to be fixed.

I hope this answers the question, and would like to stress out that there is a difference between demo accounts and real money accounts. the 2 systems are seperated for security reasons and problems in virtual accounts are handled after we make sure the problem is solved on the real money system.

Regards,